Privacy policy

PERSONAL DATA PROTECTION ACCORDING TO THE GDPR
Bioazul, S.L, in compliance with the current regulations on personal data protection, informs that the personal data collected through the forms on the Website: https://www.bioazul.com, are included in the automated files specific to users of Bioazul, S.L’s services.
The collection and processing of personal data is intended for maintaining the commercial relationship and carrying out tasks related to information, training, advice, and other activities inherent to Bioazul, S.L.
These data will only be transferred to those entities necessary solely for the purpose of fulfilling the aforementioned objective.
Bioazul, S.L adopts the necessary measures to guarantee the security, integrity, and confidentiality of the data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, dated April 27, 2016, concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data, repealing the former LOPD, and the new Organic Law 3/2018, of December 5, on Data Protection and the Guarantee of Digital Rights (LOPDGDD).
The user may, at any time, exercise the rights of access, objection, rectification, cancellation, restriction, and portability recognized in the aforementioned Regulation (EU). The exercise of these rights can be carried out by the user via email at: info@bioazul.com or at the address: Avenida Manuel Agustín Heredia, 18, 1º, 4, C.P. 29001 – Málaga (Málaga).
The user declares that all the data provided by them is true and correct, and undertakes to keep it updated, communicating any changes to Bioazul, S.L.
PURPOSE OF THE PROCESSING OF PERSONAL DATA:
For what purpose will we process your personal data?
At Bioazul, S.L, we will process your personal data collected through the Website: https://www.bioazul.com, for the following purposes:
1. To comply with the commercial, labor, corporate, and accounting obligations of the company.
2. To send commercial information and newsletters about new services offered on the website and in the sector.
3. To send promotional information electronically.
4. To provide the information requested by the user through the contact form.
We remind you that you may object to the sending of commercial communications by any means and at any time by sending an email to the address indicated above.
The fields in these records are mandatory, and it will be impossible to achieve the stated purposes if such data is not provided.
For how long will the collected personal data be kept?
The personal data provided will be retained as long as the commercial relationship is maintained or until you request its deletion, and for the period during which legal liabilities for the services provided might arise.
Legitimacy:
The processing of your data is carried out on the following legal bases that legitimize it:
1. The request for information and/or the contracting of Bioazul, S.L’s services, the terms and conditions of which will be made available to you prior to any eventual contracting.
2. Your free, specific, informed, and unequivocal consent, as we provide you with this privacy policy which, after reading it, if you agree, you can accept by means of a declaration or a clear affirmative action, such as checking a designated box.
If you do not provide your data, or do so incorrectly or incompletely, we will be unable to process your request, making it entirely impossible to provide you with the requested information or to carry out the contracting of the services.
Recipients:
The data will not be disclosed to any third party outside of Bioazul, S.L, except as required by law.
Data collected by users of the services
In cases where the user includes files containing personal data on shared hosting servers, Bioazul, S.L is not responsible for the user’s non-compliance with the GDPR.
Intellectual Property Rights https://www.bioazul.com
Bioazul, S.L holds all copyrights, intellectual property rights, industrial property rights, know-how, and any other rights related to the content of the website https://www.bioazul.com and the services offered on it, as well as the programs necessary for its implementation and the related information.
Reproduction, publication, and/or use of the content, in whole or in part, of the website https://www.bioazul.com for any purpose other than strictly private use is not permitted without prior written consent.
Intellectual Property of the Software
The user must respect the third-party programs provided by Bioazul, S.L, even if they are free and/or publicly available.
Bioazul, S.L holds the necessary exploitation rights and intellectual property rights of the software.
The user does not acquire any rights or licenses through the contracted service over the software necessary for the provision of the service or the technical tracking information of the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only for their duration.
For any action that goes beyond the fulfillment of the contract, the user will need written authorization from Bioazul, S.L, and is prohibited from accessing, modifying, or viewing the configuration, structure, and files of the servers owned by Bioazul, S.L, assuming the civil and criminal liability arising from any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious actions on their part.
Intellectual Property of the Hosted Content
Any use contrary to intellectual property legislation of the services provided by Bioazul, S.L is prohibited, and in particular:
1. Any use that is contrary to Spanish law or that infringes the rights of third parties.
2. The publication or transmission of any content that, in the opinion of Bioazul, S.L, is violent, obscene, abusive, illegal, racist, xenophobic, or defamatory.
3. Cracks, program serial numbers, or any other content that infringes the intellectual property rights of third parties.
4. The collection and/or use of personal data of other users without their express consent or in violation of Regulation (EU) 2016/679 of the European Parliament and of the Council, dated April 27, 2016, concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data.
5. The use of the domain’s email server and email addresses for sending unsolicited mass emails.
The user is fully responsible for the content of their website, the information transmitted and stored, the hypertext links, third-party claims, and legal actions regarding intellectual property, third-party rights, and child protection.
The user is responsible for complying with the applicable laws and regulations, as well as the rules regarding the operation of the online service, e-commerce, copyrights, maintenance of public order, and universal principles of Internet usage.
The user shall indemnify Bioazul, S.L for any costs incurred due to Bioazul, S.L being held responsible in any case where liability is attributable to the user, including fees and legal defense costs, even in the event of a non-final judicial decision.
Protection of the Hosted Information
Bioazul, S.L makes backups of the content hosted on its servers; however, it is not responsible for the accidental loss or deletion of data by users. Similarly, it does not guarantee the complete restoration of data deleted by users, as such data may have been removed and/or modified during the time elapsed since the last backup.
The services offered, except for specific backup services, do not include the restoration of content stored in backups made by Bioazul, S.L when such loss is attributable to the user; in this case, a fee will be determined in accordance with the complexity and volume of the recovery, always subject to the user’s prior acceptance.
The restoration of deleted data is only included in the price of the service when the loss of content is due to causes attributable to Bioazul, S.L.
Commercial Communications
In accordance with the LSSI, Bioazul, S.L will not send advertising or promotional communications via email or any other equivalent electronic communication method that have not been previously requested or expressly authorized by the recipients.
In the case of users with whom there is an existing contractual relationship, Bioazul, S.L is authorized to send commercial communications regarding products or services of Bioazul, S.L that are similar to those originally contracted by the client.
In any case, the user, upon verifying their identity, may request that no further commercial information be sent to them through Customer Service channels.

Social Networks Policy

1. USER INFORMATION

Who is responsible for processing your personal data?

Bioazul S.L, hereinafter referred to as the CONTROLLER, informs the USER that it has created a profile on the social networks Facebook, Instagram, Twitter, LinkedIn, YouTube, Vimeo, and Google+, and that it is responsible for processing the personal data of the user on these social networks. It also informs you that this data will be processed in accordance with Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD), and therefore provides the following information regarding the processing:

For what purposes do we process your personal data?

Purpose of the processing: to maintain a relationship between the USER and the CONTROLLER, which may include the following operations:

  • Processing requests and inquiries submitted to the controller
  • Providing information about activities and events organized by the controller
  • Providing information about products or services offered by the controller
  • Interacting through the official profiles

On what basis may we process your personal data?

Legal basis for the processing: Under Article 6.1.a of the GDPR, the data subject has given their consent for the processing of their personal data for one or more specific purposes. The USER has a profile on the same social network and has decided to join the CONTROLLER’s social network, thereby showing interest in the information published therein. Therefore, when requesting to follow our official profiles, the USER provides their consent for the processing of the personal data published on their profile.

The USER may at any time access the privacy policies of the social network itself, as well as configure their profile to ensure their privacy.

The CONTROLLER has access to and processes the USER’s public information, particularly their contact name. This data is only used within the social network and will only be incorporated into a file maintained by the CONTROLLER when necessary to process the USER’s request.

For how long will we keep your personal data?

Data retention criteria: Your personal data will be kept as long as the USER does not revoke the consent provided, as indicated in this privacy policy.

Who do we share your personal data with?

Data disclosure: The information provided by the USER through the CONTROLLER’s social networks, including their personal data, may be published depending on the services the USER uses, and therefore may be made publicly available to other third-party users of the social networks. From each social network profile, the USER can configure what information they want to make public, review granted permissions, delete them, or deactivate them, just like any third-party application that is no longer desired.

No disclosure of personal data to third parties outside the social network is foreseen, except if it is essential for the development and execution of the purposes of the processing, in which case such data may be provided to our communication-related service providers, with whom the CONTROLLER has signed the confidentiality and data processing agreements required by current privacy regulations.

What are your rights?

Rights available to the USER: These rights can only be exercised in relation to the information that is under the control of the CONTROLLER.

  • Right to withdraw consent at any time
  • Right to access, rectify, port, and delete your data, as well as to restrict or oppose its processing
  • Right to file a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations

Contact details to exercise your rights:
Bioazul S.L.
Avda. Manuel Agustín Heredia 18, 1º 4, 18 – 29001 Málaga (Málaga)
Email: info@bioazul.com

2. PROFILE USAGE

The CONTROLLER will carry out the following actions:

  • Access the public information from the profile
  • Publish on the USER’s profile all information already published on the CONTROLLER’s social network
  • Send personal and individual messages through the social network channels
  • Post status updates of the page on the USER’s profile

The USER can always control their connections, delete content that is no longer of interest, and restrict with whom they share their connections; to do so, they should access their privacy settings.

3. POSTS

Once the USER becomes a follower or joins the CONTROLLER’s social network, they may post comments, links, images, photographs, or any other type of multimedia content supported by the network. In all cases, the USER must be the owner of the published content, hold the copyright and intellectual property rights, or have the consent of the affected third parties.

Any post on the social network is expressly prohibited if it contains texts, graphics, photographs, videos, etc. that offend or are likely to offend morals, ethics, good taste, or decorum, and/or that infringe, violate, or breach intellectual or industrial property rights, the right to one’s image, or the law.

In such cases, the CONTROLLER reserves the right to immediately remove the content without prior notice, and may request the permanent blocking of the USER.

The CONTROLLER will not be responsible for content freely posted by a USER.

The USER should keep in mind that their posts will be visible to other users, and therefore they are primarily responsible for their own privacy.

Images posted on the social network will not be stored in any file by the CONTROLLER, but they will remain on the social network.

4. DATA OF MINORS OR PERSONS WITH SPECIAL NEEDS

Access and registration via the CONTROLLER’s social networks is prohibited for minors under 14 years of age. In addition, if the USER has special needs, the intervention of the holder of their parental authority or guardianship, or their legal representative through a valid document proving representation, will be necessary.

The CONTROLLER shall be expressly exempt from any liability that might arise from the use of the social networks by minors or persons with special needs.

The CONTROLLER’s social networks do not knowingly collect any personal information from minors; therefore, if the USER is a minor, they should neither register, use the CONTROLLER’s social networks, nor provide any personal information.